Terms and Conditions of Ninetopix
Effective Date: February 17, 2025
Welcome to Ninetopix! By accessing and using our website, you agree to the following Terms and Conditions. These terms govern your use of our website, products, and services. Please review these terms carefully before making a purchase or interacting with our website. If you do not agree to any part of these terms, please refrain from using our services.
1. Use of Our Website
By accessing Ninetopix, you confirm that you are at least 18 years old or have the consent of a parent or guardian to use our services. You agree to use our website in compliance with all applicable laws and regulations. You also agree to respect these Terms and Conditions, and you are responsible for any violations of these terms.
2. Product Availability
We make every effort to ensure that the products listed on Ninetopix are available for purchase. However, availability may change without notice. If an item is out of stock after you have placed an order, we will notify you immediately. In such cases, we offer the following options:
- Choose an alternative product.
- Cancel your order and receive a full refund.
- Wait for the product to be restocked.
We reserve the right to limit the quantity of any products we sell and to refuse service to anyone.
3. Pricing and Payment
All prices listed on Ninetopix are in United States Dollars (USD) unless otherwise stated. Prices do not include taxes, shipping fees, or handling charges. These additional costs will be calculated during checkout.
We accept various payment methods, including credit/debit cards (Visa, MasterCard, American Express, Discover), PayPal, Google Pay, and Apple Pay. Payment must be made at the time of purchase. By placing an order, you authorize Ninetopix to charge the payment method you provided for the total amount, including taxes, shipping, and handling fees.
If payment cannot be processed for any reason, we will contact you immediately to resolve the issue. We reserve the right to cancel any order if payment is not successfully processed.
4. Order Confirmation and Processing
Once your order is placed, you will receive an order confirmation email with details of your purchase, including the products ordered, quantities, price, and shipping address. Please review your order carefully and notify us immediately if there are any errors or discrepancies.
Orders are typically processed within 1-2 business days after payment has been successfully processed. Orders placed after 5:00 PM, on weekends, or on holidays will be processed on the next business day. Some products may require additional processing time, in which case we will notify you with an estimated shipping date.
5. Shipping and Delivery
We offer multiple shipping methods to ensure timely and secure delivery of your products. Shipping fees are calculated during checkout based on the shipping method selected and the delivery address. Available shipping methods include:
- Standard Shipping: Typically delivered within 5-7 business days.
- Expedited Shipping: Typically delivered within 2-3 business days.
- Next-Day Shipping: Available in certain regions for urgent orders.
- International Shipping: Available for select countries with delivery times ranging from 7-21 business days.
Once your order has been shipped, you will receive an email with tracking information. Please allow up to 24 hours for tracking details to be updated.
Please note that Ninetopix is not responsible for any delays caused by third-party carriers, weather, customs, or other unforeseen factors.
6. Returns and Refunds
We want you to be completely satisfied with your purchase. If you are not satisfied with your product, we offer a 30-day return policy for most products. To be eligible for a return, the following conditions must be met:
- The item must be in new, unused condition and in original packaging.
- All accessories, tags, and documentation must be included with the return.
To initiate a return, please contact us at info@ninetopix.xyz with your order number, the reason for the return, and a description of the item. Once we receive and process the returned product, we will issue a refund to the original payment method, typically within 7-10 business days. Please note that shipping fees are non-refundable unless the return is due to an error on our part.
7. Taxes and Additional Charges
Sales tax is calculated based on your shipping address and applicable tax rates. This amount will be displayed at checkout before you confirm your purchase.
For international customers, please note that additional customs duties, import taxes, and other charges may apply. These charges are the responsibility of the customer and are not included in the product price or shipping fees. Ninetopix is not responsible for customs duties, taxes, or delays due to customs clearance.
8. Limitation of Liability
To the fullest extent permitted by law, Ninetopix is not liable for any indirect, incidental, or consequential damages arising from the use of our products or services. Our total liability is limited to the purchase price of the product or service in question.
While we make every effort to ensure the accuracy of the information on our website, we cannot guarantee that all product descriptions, prices, and availability are completely accurate. We reserve the right to correct errors and make changes to the website at any time.
9. Intellectual Property
All content on Ninetopix, including text, images, logos, graphics, and product designs, is owned by Ninetopix or its licensors and is protected by copyright laws. You may not use, copy, or reproduce any content from our website without prior written permission.
10. Privacy and Data Protection
Your use of Ninetopix is governed by our Privacy Policy, which outlines how we collect, use, and protect your personal information. We are committed to safeguarding your privacy and ensuring the security of your data.
11. Force Majeure
Ninetopix will not be held responsible for any delays, failure, or interruption in the performance of our obligations caused by events beyond our control, including but not limited to acts of nature, war, terrorism, strikes, or other force majeure events.
12. Changes to These Terms
We reserve the right to modify or update these Terms and Conditions at any time. Any changes will be posted on this page with an updated “Effective Date.” By continuing to use the website, you agree to be bound by the updated terms. We encourage you to review this page periodically to stay informed of any changes.
13. Governing Law
These Terms and Conditions are governed by and construed in accordance with the laws of the State of California, United States. Any disputes arising from these terms will be subject to the exclusive jurisdiction of the courts located in California.
14. Contact Us
If you have any questions or concerns regarding these Terms and Conditions, or if you need assistance with an order, please feel free to contact us:
- Email: info@ninetopix.xyz
- Phone: 310-458-2927
- Address: 2687 Armbrester Drive, Santa Monica, California, United States
Thank you for choosing Ninetopix. We are committed to providing high-quality products and excellent customer service. Should you have any questions or need assistance, our customer service team is here to help.