Privacy Policy of Ninetopix

Effective Date: February 17, 2025

At Ninetopix, we are committed to protecting your privacy and ensuring the confidentiality of your personal information. This Privacy Policy explains how we collect, use, and safeguard the information you provide when using our website and services. By accessing and using our website, you consent to the practices outlined in this policy. Please review this policy to understand how we manage your data and how we ensure your privacy.

1. Information We Collect

We collect two types of information when you interact with our website: Personal Information and Non-Personal Information.

Personal Information

Personal Information is any information that can be used to identify you. We collect the following types of personal data when you make a purchase or interact with our website:

  • Contact Information: This includes your name, email address, phone number, billing address, and shipping address.
  • Payment Information: When you make a purchase, we collect payment details such as your credit card or PayPal information. This information is securely processed through trusted payment gateways.
  • Account Information: If you create an account with us, we will collect your username, password, and other account-related information.

Non-Personal Information

Non-Personal Information refers to data that cannot directly identify you. We automatically collect the following types of data when you visit our website:

  • Device Information: This includes details about the device you use to access our website, such as your IP address, browser type, and operating system.
  • Usage Data: This includes information about how you interact with our website, such as the pages you visit, the time spent on our site, and the links you click.
  • Cookies and Tracking Technologies: We use cookies and similar technologies to enhance your browsing experience and track how you use our website. Cookies help us remember your preferences, analyze traffic, and improve the functionality of the site.

2. How We Use Your Information

We use the information we collect for various purposes, including:

  • Order Processing: To process and fulfill your orders, including delivering products, processing payments, and providing customer support.
  • Communication: To send order confirmations, updates, and promotional offers that you may be interested in (with your consent). You can opt-out of marketing emails at any time.
  • Website Improvement: To enhance your user experience by analyzing how you interact with our website, improving navigation, and personalizing content based on your preferences.
  • Security: To prevent fraud and protect our website from unauthorized activities.
  • Legal Compliance: To comply with legal obligations and protect the rights, property, and safety of Ninetopix, our customers, and others.

3. How We Share Your Information

We are committed to keeping your personal data private. We do not sell, rent, or share your personal information with third parties except in the following cases:

  • Service Providers: We may share your information with trusted third-party vendors who help us perform services, such as payment processing, shipping, and email marketing. These providers are required to use your data solely for the purpose of delivering services to you.

  • Legal Requirements: We may disclose your information if required to do so by law, such as to comply with a subpoena, legal process, or government request.

  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction. We will notify you if such a transfer occurs and provide you with the option to manage your data.

4. Cookies and Tracking Technologies

We use cookies and other tracking technologies to enhance your user experience. Cookies are small text files that are stored on your device to help us remember your preferences and track user behavior.

  • Essential Cookies: These cookies are necessary for the operation of the website, such as enabling secure login and processing transactions.
  • Performance Cookies: These cookies collect information about how you use our website to help us improve its performance.
  • Targeting Cookies: These cookies are used to display personalized advertisements based on your interests.

You can manage your cookie preferences through your browser settings. However, disabling cookies may affect some functionalities of our website.

5. Data Security

We take data security seriously and use industry-standard encryption techniques to protect your personal and payment information. We use SSL (Secure Socket Layer) encryption to securely transmit sensitive data, including credit card information, over the internet.

While we implement stringent security measures, please be aware that no method of data transmission over the Internet is completely secure. We cannot guarantee the absolute security of your data, but we are committed to continually improving our security practices.

6. Your Rights and Choices

You have several rights regarding your personal data, including:

  • Access: You have the right to request access to the personal information we hold about you.
  • Correction: You can update or correct your information if it is inaccurate or incomplete.
  • Deletion: You can request the deletion of your personal data, subject to certain exceptions.
  • Opt-Out: You can opt out of receiving marketing communications at any time by clicking the “unsubscribe” link in our emails or by contacting us directly.

To exercise any of these rights, please contact us at info@ninetopix.xyz.

7. Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party websites you visit.

8. Children’s Privacy

Ninetopix does not knowingly collect personal information from children under the age of 13. Our website is not intended for use by children, and we do not target our services to children. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such data.

9. Updates to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or to comply with legal requirements. Any updates will be posted on this page with an updated “Effective Date.” We encourage you to review this policy periodically to stay informed about how we are protecting your information.

10. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal information, please contact us:

  • Email: info@ninetopix.xyz
  • Phone: 310-458-2927
  • Address: 2687 Armbrester Drive, Santa Monica, California, United States

Thank you for choosing Ninetopix. We are committed to protecting your privacy and providing a safe, enjoyable shopping experience. If you have any questions or need further information, please don’t hesitate to contact us.